How we work
We are a multi-disciplinary team. We build close working relationships with our clients, making us highly effective. Smart SMEs, big brands and global corporates have stuck with us, and our most established relationships are still going after 10 years. For us, executing a long-term strategy is always greater than any one project.
Question
We focus your attention on the priority goals of every project and deliver projects that engage visitors to meet those goals.
Define
We help you navigate today's complex digital landscape to establish a formidable online position with your audience. We identify needs and motives and create captivating designs, engaging content, and intuitive user experience that leave a lasting impression.
Design
We develop ideas based on your targets to strike a chord with your visitors and implement these into the web design and support content. With our obsessive attention to detail, you can be sure we will present your message effectively.
Build
We build websites with complex or bespoke back-end systems, integrations and impactful digital solutions that spur customer engagement. We create standout campaigns for brands that resonate with savvy audiences.
What we do
Solve complex content challenges
A flexible and robust content management system (CMS) makes it easy to update your site. We configure your CMS to be flexible and aligned with your editorial flow so that you can disseminate content in a way that suits you.
Create immersive experiences that convert
Design is all about detail. An eye-catching illustration or photograph can provide the visual focus needed. We create or commission support content that explains what you do, grabs visitors' attention and supports your brand feel.
Build fast websites to keep visitors happy and increase conversions
We guarantee fast websites, functional on desktops, laptops, tablets and smartphones by implementing responsive layouts. Visitors will get the same great content, presented in the best possible way for the device they’re using.
Develop on-site strategies to connect with your wider objectives
A comprehensive website strategy is imperative for your business to get the most out of your new website. We focus on messaging, content, site usability and search engine optimisation (SEO). We develop an intuitive structure for your website, suggesting ways to create, publish, and promote content effectively.
Gather visitor insight to inform immediate actions and future improvements
Website analytics gives us an insight into visitors’ interaction with every aspect of your website in real-time. We utilise this data to create effective designs, identify opportunities for improvement, and develop customised SEO strategies.
Create intuitive and delightful user interfaces to engage your audience
Engaged users are more likely to buy your product, hire your services, or tell their friends how amazing you are. We ensure your site works well for your visitors (UX design) and that their journey through your site is intuitive (UI design).
We are a creative digital team focused on results. Drawing on our diverse and extensive experience across disciplines, we create websites, applications and bespoke digital solutions that address challenges for our clients. We execute digital strategies that help our clients better understand their customers’ behaviour online, and we make our clients stand out to their customers. We bring together the right people and manage the collaborative process to achieve project objectives.
Areas we cover
We offer a tight team with cross-disciplinary expertise to bring it all together. You deal with the doers - not a client services team. We’ve found that building a close working relationship with clients allows for the most effective work.
Our focus
- Strategy
- Brand
- Interface design
- Website build
- Website support
Technical
- Craft CMS
- Craft Commerce
- Shopify
- SEO
- Website hosting
Our network includes
- Copywriters
- Photographers
- 3D artists
- Motion designers
- Animators
- PPC experts
We work with client teams around the world
“Pepper Digital is more than a 'web development' company to Morgan Lovell. They are essential part of our marketing team. When it comes to digital marketing, we don’t make a decision without them.”
Paul Kelly
Head of Marketing
“The whole team at Pepper Digital have been fantastic to collaborate with on Chigwell School’s new site, showing commitment and agility to meet our launch deadline. The end result is an intuitive and bespoke site, beautifully crafted to embed on our new brand.”
Jayne Burton
Director of Marketing
"We keep working with Pepper Digital because they understand what we need and help us convert customers. Our website and reservation portal have stood the test of time because it is optimised to perform with clear CTAs, easy to use, and streamlined for our customers."
Neil Newman
Group Managing Director
“Pepper Digital have designed, developed and managed our websites for upwards of ten years. We've been through complete re-designs and rebrands in this time and Pepper have continually pushed our business to embrace new design and UX trends; most recently migrating to a multi-site setup.”
Michael Abson
Digital Marketing Manager
“Pepper Digital created our first website when we started trading. The website was set up very quickly with careful attention to detail. This meant we had a presence on the internet just as we started our business. Later we worked with Pepper Digital to upgrade our website. They produced a very professional website tailored to our needs.”
Erlend Norby
Owner
“We were impressed with Pepper’s work on client projects, so they were the natural choice when we came to refresh our own website. The team understood exactly what we needed and created a site that’s great to use, attracts admiring glances and wins us work. Who could ask for more?”
Matthew Blackbourn
Cofounder
“All of our needs were superbly met by the team, and one of the great parts of our experience in this process was that the communications were clear with a super friendly and professional attitude.”
Jean Abreu
Artistic Director